High-Definition (HD) Monitoring Provides Motion Detection at Night and Serves as a Management Tool During the Day
When Infiniti, the luxury division of Japanese automaker Nissan Motors, began selling vehicles in North America in 1989, Orlando Infiniti was one of the first dealerships to open its doors. Since the beginning, Orlando Infiniti has consistently ranked among the top Infiniti dealers in the country, in both sales volume and overall customer satisfaction. In 2009, Orlando Infiniti opened a new, state-of-the-art facility right next to the Mall at Millennia. The property is the first of its kind in Florida and part of Infiniti’s Retail Environment Design Initiative (IREDI) to establish a unique, new look inside and outside its dealerships. Owner Peter Wilson largely attributes the dealership’s continuing success to the Orlando Infiniti credo: “We are Ladies and Gentlemen serving Ladies and Gentlemen.”
Not all the visitors to Orlando Infiniti after hours are “ladies and gentlemen”. Over the years, the dealership has had its expensive luxury vehicles stolen from the lot at night, and there have also been thefts of accessories, including wheels and tires. Orlando Infiniti was looking for a way to thwart these after-hours thefts. Specifically, they needed 24-hour surveillance of the premises and after-hours video monitoring to detect intrusion. During the day, the dealership wanted to be able to use the video surveillance system for internal management purposes to keep track of staff, customers and vehicles throughout the dealership’s spacious location.
Orlando Infiniti turned to United Security Alliance, Inc., a nationwide integrator of video surveillance and access control systems founded in 1985. United Security recommended Arecont Vision megapixel Internet protocol (IP) network video cameras for the installation, and Orlando Infiniti relied completely on the integrator’s professional recommendation, according to Terry Ottinger, President, United Security Alliance.
United Security installed 16 Megapixel dome cameras outside the dealership and 15 Megapixel domes on the inside to provide optimal coverage with higher resolution for superior picture quality and better results in conjunction with after-hours video monitoring and forensics.
Video analytics operate as part of the solution to detect activity when anyone enters the dealership grounds after hours.
HD-quality images from the megapixel cameras with server-based video analytics now enable Orlando Infiniti to detect and prevent intrusion and theft on its premises after hours. The system provides superior images in both daytime and evening lighting environments.
The video system is monitored locally by the dealership for internal management purposes. Cameras inside and outside the facility provide video images with extreme clarity throughout the course of the day. In addition to greater image clarity, the megapixel cameras are able to cover more square footage with fewer cameras versus conventional standard-resolution IP cameras, lowering the total cost of ownership of the system. The megapixel IP cameras allow management to zoom in on specific areas of live or archived video to see important details such as a license plate number.
After hours, United Security Alliance’s Central Station monitors the system and its high-quality megapixel IP video images, remotely. Any individuals entering the premises are detected and trigger a video analytics alarm, allowing central station operators to clearly see intruders on the lot after hours and to respond quickly to prevent theft and losses.
“On a number of occasions, the central station has detected individuals on the premises in the middle of the night and been able to speak to them through an interactive audio system to let them know the premises are under surveillance, the facility is closed and they should leave the facility immediately,” said Peter Wilson, Owner of Orlando Infiniti. “This has obviously prevented potential criminal activity and saved the facility an unknown sum of money that could have resulted from losses and damage to vehicles on the property.”
Based on the sticker prices on the windows of the luxury vehicles, it’s safe to say the prevented losses would total many thousands of dollars.
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Call United Security Alliance at (866)620-0505.