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We want to hear from you. If you are a customer needing technical support assistance, please submit an online technical support request.

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Testimonials

- “I was very impressed with the work they did and also with the follow up. We do have a 5-year unlimited warranty on the equipment including lightning strikes so that certainly motivated us as well to choose United Security as … Continued
  
  —Cal B., Sr. Property Manager, Cushman & Wakefield
- “We were very impressed with their responsiveness, and very impressed with the personnel they brought on board. We had no issues with them through the entire two plus week process.”
  
  —Cal B., Sr. Property Manager, Cushman & Wakefield
- “I feel that no matter who I’m dealing with from the company, they are truly invested in ensuring that I have the best customer service experience possible.”
  
  —John C., Director of Facilities, Florida Hospital Wesley Chapel
- “United Security doesn’t just come out to install a system and walk away. They seem to anticipate our needs. And, if there’s a problem here, they need to address it quickly, and they do.”
  
  —Charles C., Chief Operations Officer, Twin Oaks Juvenile Development, Inc.
- “If it weren’t for the reliability and quality of the security cameras, audio, and software from United Security, we may not have been able to maintain our contract with the Florida Department of Children and Families.”
  
  —Benjie R., Chief Financial Officer, Twin Oaks Juvenile Development, Inc.
- “They came with the [equipment] and by the end of the day, the system was back up and running again. It was one more thing they took off my plate and I didn’t have to deal with.”
  
  —Rod G., CAM at The Grand
- “Since installation, our video surveillance solution from United Security Alliance has easily generated over $1,000,000 in savings.”
  
  —Allen B., General Manager at Pratt Industries
- “Fingerprint biometric security closes all loopholes in our medication control system. It’s a one-time cost that nobody could convince me isn’t worth it. It might be twice as much as a punch lock, but I never have to worry about medication security. You can’t put a price tag on piece of mind.”
  
  —Michael C., VP of Support Services & Safety Officer, Nix Hospital System
- “On a number of occasions, the central station has detected individuals on the premises in the middle of the night and been able to speak to them through an interactive audio system to let them know the premises are under surveillance, the facility is closed and they should leave the facility immediately. This has obviously prevented potential criminal activity and saved the facility an unknown sum of money that could have resulted from losses and damage to vehicles on the property.”
  
  —Peter W., Owner, Orlando Infiniti
- “They are able to take care of all our systems. It’s one phone call for us now. Some companies might only offer access control or emergency phones, others might only offer cameras. Not United Security. They do it all.”
  
  —Alan D., Plant Manager, New College of Florida
- “Nobody else covers lighting strikes in Florida!”
  
  —Augusto V., IT Administrator, Belen Jesuit Preparatory School
- “United Security’s model is one of the most unique I found, after talking to several companies. They lease hardware instead of requiring schools to purchase all the equipment up front. They don’t bill hourly for service. They are only a phone call away, and they either remote into the system or dispatch someone to come out. If we happen to have any issues with a camera, we’re back up in less than a few days.”
  
  —Augusto V., IT Administrator, Belen Jesuit Preparatory School

United Security Alliance Expands Presence throughout the South

Code Blue approves United Security Alliance, Inc.

United Security Alliance announces major expansion plan